Frequently Asked Questions
Frequently Asked Questions
A Note from Our Owner
Hi, I’m Brooke. Since founding Animal Admiration in 2003, I’ve learned that most pet owners have the same worry: ‘Will my pet be safe and happy while I’m gone?’
I grew up right here in the industry, my uncle is Dr. White at Briarcrest Vet, so I built this company to offer the kind of backup, safety, and experience that a solo neighbor just can’t provide. Many families searching for a trusted pet sitter near me in Katy want reassurance that their pets will be safe and cared for by professionals. Below are the honest answers to the questions I have most often been asked. If you don’t see your question, just text or call us.
Getting Started & New Clients
How do I get started with Animal Admiration Pet Care Services?
It’s easy. Whether you need vacation pet sitting or daily walks, new clients begin by creating a secure account in our Client Portal. You’ll enter your pet and home details, then request your dates. Once approved, we schedule an in-home consultation to ensure we are the perfect fit.
Do I need an in-home consultation before booking?
Yes. We don't believe in sending a stranger to your home. The consultation allows us to meet your pets in their environment, verify care instructions, and check your lock/alarm system before service begins.
What happens during the consultation?
We review feeding routines, verify medication needs, test house keys, and let your pet get comfortable with us. It’s a low-stress meeting to ensure everyone feels safe.
Learn More here on "What to Expect During Your Pet Sitting Consultation"
Do you charge a consultation fee?
Yes. We charge a fee for this time, but it is credited back to your first invoice if you book services within 14 days.
Can I schedule services from my phone?
Yes. Our Precise Pet Care app allows you to schedule visits, update feeding instructions, and chat with your pet sitter or dog walker directly from your phone.
Services We Offer
What types of pets do you care for?
We provide specialized care for dogs and cats (cat sitting & kitten care), as well as senior pets, puppies, birds, chickens, rabbits, small mammals, reptiles, amphibians, and fish.
What is included in a typical visit?
Visits are typically 30 minutes and include feeding, fresh water, potty breaks, exercise, and the administration of oral medication or insulin injections if needed.
The Best Part: You get a real-time update through our app immediately after we leave. This includes a GPS map of our walk, a checklist of tasks done, and our clients' favorite adorable photos of your pet having fun.
What happens if my pet has an accident or makes a mess?
We handle it. We are experienced professionals; cleaning up vomit, diarrhea, or accidents is part of the job. We will clean the area to the best of our ability, add the details to your visit journal so you aren't surprised, and keep an eye on your pet to make sure it isn't a medical emergency. We never judge and we never get mad at the pet.
Do you offer daily dog walking?
Yes. We offer reliable, private daily dog walking for working families. Whether you are in the office or working from home and just need a quiet house for Zoom calls, we can help.
Do you offer overnight pet sitting?
Yes. Our overnight care is a full 8-hour stay, typically from 10 p.m. to 6 a.m. Your sitter sleeps in your home, providing extra security and morning snuggles.
We also provide 24/7 live-in care if you need extra support.
Do you board pets?
No. We specialize exclusively in in-home pet sitting, cat sitting and dog walking.
Why? Cats are territorial and hate leaving home. Dogs sleep better in their own beds. Your pets remain in their familiar environment, and your home stays occupied.
Blog Link: "In-Home Sitting vs. Boarding: Which is Right for Your Pet?"
Safety & Trust
Why should I hire a company instead of a solo sitter or neighbor?
Reliability.
If a solo sitter gets the flu or has a car breakdown, your pet is left stranded. Because Animal Admiration Pet Care is a team of W-2 employees, we always have a trained backup sitter on call. You never have to worry about a "no-show” we have already thought through and put protocols in place to handle emergencies.
"I used to worry about my sitter cancelling. With Animal Admiration, I know someone is always there." – Katy Client
Blog Link: “Why Hire A Professional vs A Solo”
How do you keep my house keys and codes safe?
Are you insured and bonded?
Yes. We are fully insured and bonded through BIC. This provides a critical layer of protection for your property and your pets that most gig-app sitters cannot offer.
Do you use employees or independent contractors?
We use trained W-2 employees.
Why this matters: We can legally train them, supervise them, and enforce safety protocols. Independent contractors (common on apps like Rover) are unsupervised. Learn more.
What is your severe weather or hurricane policy?
We take Texas weather seriously. During hurricanes or freezes, we enact our emergency protocol. This includes topping off food/water early, communicating with you instantly, and using a key-sharing system so the sitter geographically closest to your home can reach your pet if roads are bad.
Learn how we have navigated past hurricanes: “Facing Hurricane Beryl With Our A+ Team”
How do you handle emergencies?
We follow your written instructions first. If we cannot reach you or your emergency contact, we are authorized (up to a limit you set) to seek immediate veterinary care to save your pet's life.
What if I need to reach you after hours?
Our office hours are 9am–5pm, but for current clients with active bookings, we monitor messages 365 days a year. If you are stuck at the airport or have an emergency while away, you can reach us via the portal, contact us, call us, or text us (via our office number or our WhatsApp number) . You are never cut off from your pet's caregiver.
Special Needs & Behavior
Do you care for senior pets?
Yes. Senior pets often do best at home. We provide gentle care, medication support, and close monitoring.
“5 Top Tips For Leaving Your Senior or Special Needs Pet In The Care Of A Pet Sitter”
Do you handle aggressive or fear-biting dogs?
Can you work with reactive dogs on walks?
Local Katy-Area Questions
What areas do you serve?
We serve Katy (77494, 77493, 77450), Cypress (77433), Fulshear (77441), Richmond (77406 & 77407), Brookshire, Memorial, and the Energy Corridor.
We are frequently in neighborhoods including:
- Cinco Ranch & Willow Fork
- Cane Island
- Bridgeland & Towne Lake
- Elyson
- Firethorne
- Cross Creek Ranch & Jordan Ranch
- Tamarron
- Nottingham & Fleetwood
Why do families choose Animal Admiration?
Can you work with reactive dogs on walks?
Yes, as long as the reactivity is manageable and not dangerous. Our sitters use safe handling and route management techniques to ensure safe walks.
Ready for peace of mind?
Check out our 5 star reviews!
- Marko D.
- Jennifer M.
